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Warranty

We stand 100% behind our products and are committed to ensuring the satisfaction of every of our customers.

Frame and Forks: Lifetime warranty against material and workmanship defects from the original date of purchase for the original owner. This warranty is non-transferable. 

Components: All other components are warranted to be free from defects in material or workmanship for a period of one (1) year from the original date of purchase. Normal wear and tear and maintenance items such as tires and brake pads are not covered under this warranty.

 

To claim your warranty, please take some photos or videos of the problem and email them with the order number to support@belsizebike.com. This helps our engineer team diagnose the issue and decide on the next steps. You can submit a warranty claim here.